2. Reservations that are not guaranteed may be released by 1600 hrs on the day of arrival. To avoid retention charges please ensure you retain the Confirmation Call to Hotel Reception.
3. In Case of a No Show, One Night Retention charges will be levied.
4. Should you require an early check-in or late check-out, please make your request as soon as possible. Early check-in, early check-out and late check-out will be charged. In case of late check-out after 1500 hrs, 50% of your room tariff + taxes would be charged and after 1800 hrs full day tariff will be charged.
5. Cancellations received within 48 hrs of date of arrival will be subjected to one night room charge.
6. Please carry your ID’s (Epic / Driving License / Aadhar or Govt. ID) as it’s mandatory.
Shillong, Meghalaya 793001